做亚马逊总是或多或少会有几个中差评，那么该怎么对付这些中差评呢？

亚马逊上的评价还是有讲究的哦，我们先来了解一下什么样的差评是可以被移除的，并不是所有的差评都能被移除的，所以了解这些对我们成功移除差评是很有帮助的。

1. The feedback includes words commonly understood to be obscene or profane.

评价中包含淫秽和猥亵的词语 。如: I finally receive the parcel from the stupid seller , shit quality , very disappointed.

2. The feedback includes seller-specific, personally identifiable information, including e-mail addresses, full names, or telephone numbers.

评价中包含了我们卖家私人信息，如邮箱，电话号码 ，全名等信息。

3. The entire feedback comment is a product review.

全部的Feedback只针对产品，没有提到卖家的服务, 如：这件衣服跟我想象的颜色不一样，但如果评价到了卖家的服务就不可能移除,。 如： 派送太慢了，而且衣服跟我想象的颜色不一样。

4. The entire feedback comment is regarding fulfillment or customer service for an order fulfilled by Amazon. Feedback reviewed and determined to be relating explicitly to fulfillment and customer service for an order fulfilled by Amazon will not be removed, but a line will appear through the rating with the following statement.

FBA引起的物流问题亚马逊不会帮你将差评移除，但是会帮你将差评划掉，然写一行字: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.